Karl Williams Male Jacksonville, FL United States

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Discussions (244)

Karl Williams's Discussions

New Feature Mark an item number as 'Non-Sequential.'

**New Feature** Mark an item number as 'Non-Sequential.'We made changes that will give you greater control of project numbering in the spreadsheet, with our last update. In previous versions of…Continue

Started Jan 26

Software Update January 26, 2011 8:00 AM

6816 – Fixes an issue that caused the MFR name not to appear in the Shopping cart if the item had accessories.6838 - Freight calculator adjustments. When on the freight tab of a project a warning…Continue

Started Jan 26

Software Update January 17, 2011 8:00 AM

6517 - Added section totals to the quote report. Section totals will produce a summary of the subtotal sections at the bottom of the quote with totals.…Continue

Started Jan 17

Software Update December 6, 2011 8:00 AM

6352 - Users now have options to allow them to change the font on PO reports.6494 – Admins now have the ability to setup permissions for users, in sister companies.…Continue

Started Dec 6, 2011

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Karl Williams's Page

Latest Activity

Karl Williams replied to Jonathan Gustafson's discussion 'Front of the House missing from Catalog'

Jonathan, We confirmed with Front of the House that you should be able to see those items. We updated you in our system. If you are not able to see Front OF The House items, you will be able to see them shortly.

Feb 14

Karl Williams replied to Stephen Trawnik's discussion 'Can't get in'

Thank you Stephen for discussing this with me over the phone today. I believe that the issue is related to the internet connection in your office. Unfortunately, that would mean that the issues are likely out of the range of out…

Feb 14

Karl Williams replied to Ronnie Saucier's discussion 'Greeting'

Hi Ronnie, Thanks for taking the time to discuss this with me. I am glad we were able to get this resolved.

Feb 14

Karl Williams replied to Jonathan Gustafson's discussion 'Front of the House missing from Catalog'

I doubt it, that MFR is special compared to the rest. I am having our data people check the status to make sure you should see it. I'll update you here soon.

Feb 14

Karl Williams replied to Jonathan Gustafson's discussion 'Front of the House missing from Catalog'

Hello Jonathan, Front of the House is a limited permissions MFR in AutoQuotes, you will not have access to them by default. What company do you work for? I can check your companies status and see if they are accessible for you.

Feb 14

Karl Williams replied to Ronnie Saucier's discussion 'Greeting'

Thank you Ronnie, Where are you entering your greetings? Are you using the Greetings/Footnotes tab at the bottom of the spreadsheet?

Feb 14

Karl Williams replied to Stephen Trawnik's discussion 'Can't get in'

I am not sure if you saw my previous reply? Are you or your co-worker able to browse to www.aq360.com?

Feb 14

Karl Williams replied to Ronnie Saucier's discussion 'Greeting'

Hello Ronnie, I hate to ask such a simple question, but do you have Greetings checked in the options of your report?

Feb 14

Karl Williams replied to Stephen Trawnik's discussion 'Can't get in'

Hello Stephen, That message will present itself anytime there is not an internet connection available. Are you able to browse to www.aq360.com?

Feb 14

Karl Williams replied to Jim Hanson's discussion 'Manufacturer discount in spreadsheet for AQ360'

Hello Jim, I received an update from our programmers on this issue, and it appears there is indeed an issue related to the rounding of fractional cents. We will dig into this a bit further today and see if we can find a solution that works…

Feb 14

Karl Williams replied to Steve Robben's discussion 'Converting multiple AQ Net and LEgacy files to 360'

Hello Steve, You are able to do so, we have a webpage setup to give you info on transfering your version 5 projects to AQ360. http://www.aqnet.com/Home/v5Upgrade Your AQnet projects, should already be in AQ360, as they use the same…

Feb 13

Karl Williams replied to Bill Rzasa's discussion 'Remove Salesperson'

Hello Bill, The filters are showing you a breakdown of what IS on your projects right now. If that info did not exist, then the filter would not exist. For example, your phantom name was added as a sales person on a project. As…

Feb 13

Karl Williams replied to Jim Hanson's discussion 'Manufacturer discount in spreadsheet for AQ360'

Thanks for the update. I guess this line is where I am having trouble. ".....and it does until some undetermined point where AQ on it's own changes it to say =NET=". That I have not been able to reproduce, as I stated…

Feb 13

Karl Williams replied to Jim Hanson's discussion 'Manufacturer discount in spreadsheet for AQ360'

Hello Jim Typically, having =Net= in the Discount Column means that either the Net Price was overridden in the spreadsheet, or that the item has special pricing from the MFR, either way the discount column is being ignored. It sounds like you…

Feb 13

Karl Williams replied to George Balzer's discussion 'how do I stop AQ360 form calculating net freight & install per item'

If you enter the amounts under the Sell Columns, in the project totals, it will not prorate that amount across the items on the spreadsheet. The prorating will only occur if the freight and Install amounts are entered in the Net Columns.

Feb 7

Karl Williams replied to George Balzer's discussion 'how do I stop AQ360 form calculating net freight & install per item'

Yes, when you print out your report, in the options there are pull down menus for Break Out Freight and Breakout installation. You would need to make sure they are both set to No, then refresh your report.

Feb 7

Karl Williams replied to George Balzer's discussion 'how do I stop AQ360 form calculating net freight & install per item'

Hello George, By modifying those amounts in the totals area, you are essentially telling the program to ignore what you have entered in the spreadsheet for those amounts and override the amounts by what you are entering in the totals. The…

Feb 7

Karl Williams replied to Heather Valverde's discussion 'P.O. is not an option in the print drop down box'

Hello Heather, Thank you for posting to the AQ360 forum. It sounds like that user's role is set to user, or another non-admin role in the company. Users by default do not have access, to creating or printing Purchase Orders. For more info,…

Feb 6

Karl Williams replied to Nicole Streich's discussion 'Groen SSB-5G'

Hello Nicole, I just wanted to follow up with you and let you know that I believe both of these issues have been fixed. I tested them today and they are working.

Feb 6

Karl Williams replied to Ricardo Rumbaut's discussion 'AQ360 crashes when I go to the NuVu catalog'

Hello Ricardo, The catalog is currently down and the logging in is slow. Were working on it and will have the catalog back up ASAP.

Feb 1